Forum Topics

OFGEM Investigation Into Utility Point.

IMPORTANT UPDATE. UTILITY POINT HAVE HAD THEIR SUPPLY LICENCES REVOKED BY OFGEM?                                                                                                                                                                                          After spending nearly 4 months trying to get to the bottom  of how Look After My Bills illegally changed my energy supplier from SSE to Utility Point, today has come a breakthrough. I had to deal with the matter myself after Look After My Bills who claimed to have started an investigation into the matter 65 days ago refused to respond to my last dozen or so phone calls or my last 8 emails. Today someone posted the following on trusted website Trustpilot regarding Utility Point and Look After My Bills.                                                                                                                                   "I just got a quote from LAMB and it suggested I change to a company called Utility Point.According to Trustpilot, this company are under investigation regarding giving customers incentives for positive reviews.The OFGEM website says they have revoked their supply licences with effect from 4 January 2021.LAMB...you say you work with suppliers who value their customers and are committed to improving their customer service.“Don’t worry, if a supplier has terrible customer service we won’t switch you to them even if they want to pay us!”I think you need to have an urgent review of some of the companies you are recommending.I won’t be using LAMB."

Neil Milkins ● 2116d1 Comments ● 2115d

Staveley and Hartington Road restrictions are bad for Grove Park residents

The barrier on Staveley is very poorly designed. From what I can see it is pushing traffic from a wide road that’s a main and efficient artery through Grove Park to smaller and narrower residential roads.  What problem exactly was it supposed to solve? If it’s people going too fast down Staveley then a few speed bumps and redesigning the calming islands would do, surely? Likewise, the new restrictions on Hartington Road are poorly thought through. I support stopping rat runs through Grove Park - I think all resident do - but restricting access to Hartington Road to only those with a resident parking permit for that road and those immediately adjacent is very portly conceived. What about the rest of us Grove Park residents who need access to this road? Please let all of Grove Park use Hartington, it’s an important access road for all of us.    Why do the driving/parking rule makers in Hounslow Council think so one dimensionally and inevitably create more problems than they solve every single time they act?  Why is it seemingly impossible for them to design solutions from a whole  community perspective rather than blithely pretending displacement doesn’t exist? If you are reading this Hounslow council please hear our consistent plea for more than a decade since too started rolling out CPZs street by street: please treat us as one community and stop dividing us.’

Glenn Manoff ● 2131d42 Comments ● 2115d