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Well, well, well

‎Brentford TV‎ to Brentford Today & TV: #Debate Not Hate#5h · COUNCIL'S INTERNAL REPORT EXPOSES "PROBLEMS WITH CORPORATE CULTURE • PEOPLE POLICIES NOT FIT FOR PURPOSE • POOR COMMUNITY ENGAGEMENT APPROACH" – As soon as he saw the document, Cllr John Todd took a screen grab. That was fortunate because, when he asked questions, it was immediately removed. It had been written by the senior management at Hounslow Borough Council and was a frank admission of serious performance failings. It declared: ‘Our digital offer is ineffective, our customer service delivery is not good enough (and)…We do not have a single Corporate, systematic way of understanding our customers and their needs.'The report was an Appendix to a recent Single Member Decision in which a Cabinet member sought an additional £500,000 to restructure the Council's Human Resources and Organisational Development Department.The Appendix said: "This is a programme of change, to ensure that the council is at the cutting edge of public service delivery. We are not at the moment…The first phase is to rectify current issues and problems with our corporate culture and infrastructure."We do not systematically look at how we are doing and how effective we are and whether what we are doing is meeting the real, objectively identified needs of our communities."Our people policies are not fit for purpose and our approach to investing and developing talent and rewarding people is inadequate."Our approach to public service reform and public service integration is segmented and very under-developed. Our approach to community engagement is poor. We are stuck in a neighbourhood renewal paradigm that pre-dates austerity."Cllr Todd says: "I posed a number of questions about this report believed to have been written in February including ‘who wrote this section?' and ‘where is the data previously published which evidences the adverse comments in this section?' I received a prompt response. The senior management had drafted this paragraph (italicised above). My second question was not answered to my satisfaction."Cllr Todd says: "My interest in the council's performance was heightened In June 2019 when the cabinet agreed a different way of assessing its performance data, highlighting success rather than failure. Our opposition role is to chase the latter so I met with the Chief Executive and Head of Overview and Scrutiny to express my concerns."My intervention over the HR and OD Report caused the Cabinet Member to direct that the published appendix I had quoted from be immediately removed from the LBH website. A most unusual course of action."The Cabinet member in question was Cllr Candice Atterton and here is the Council proposal she was approving: https://democraticservices.hounslow.gov.uk/documents/s163160/HR%20OD%20SMD%2027.8.20v2.pdf

Vanessa Smith ● 2244d0 Comments ● 2244d

Paramedics couldn’t get to patient because of covid-bollards

Paramedics couldn’t get to patient because of covid-bollards blocking roadZoe Drewett Thursday 3 Sep 2020 10:57 amParamedics were delayed from treating a patient by 20 minutes because the road they wanted to take was blocked by newly installed bollards. The man was found unconscious by people living in Leighton Road in Ealing, London, at around 2.15pm on Saturday. Emergency services were called but the medics could not get past new bollards and raised flowers beds installed at the road junction. It has emerged the area is one of ten new ‘low traffic neighbourhoods’, created during the pandemic to make social distancing easier. According to the council’s website, the low traffic neighbourhoods are ‘essential for the post-lock down period where social distancing is needed, and public transport is at reduced capacity’.It is hoped that making the area only accessible to pedestrians and cyclists will ‘prevent increased future rat running’ as people choose to stay away from buses and trains and drive more instead. But London Ambulance Service had not been issued with keys to the new bollards – put up by Ealing Council three days before the man’s collapse. Witnesses said the paramedics were angry they could not get close enough to help the man during the medical emergency. Dominic Small, 53, who lives near the alleyway where the man was found said it took the medics around 20 minutes to park, then they had to walk 40 yards with their equipment to help the patient.He said: ‘The paramedic was really quite cross about the whole situation. In the end he had to park across on the other side of the barriers and walk to the patients around 30 to 40 meters and treat him that way. ‘If they had to get to him for something more serious, it could have been the difference between life and death. They had to go quite a distance and then if they had to trolley someone that far back to the ambulance it would cause a crucial delay. ‘The paramedics said it was a risk to health and safety and we should complain to the council as they can’t. ‘I asked the council why they haven’t removed the barriers given that they now know the ambulance services don’t have keys, but have not got a response yet.’The sick man was treated at the scene and refused to be taken to hospital, the ambulance service said. Ealing councillor David Millican said the bollards caused another ambulance hold-up on Tuesday evening when an elderly resident fell and had to wait an extra 30 minutes for paramedics to arrive because of the new diversion. The woman needed to stay in hospital overnight and is now said to be fine but her husband was worried about the slow response had it been a matter of life and death, the councillor said. He added: ‘I’ve been warning senior councillors and council officers for many weeks that the emergency services would struggle to navigate and pass through the road blocks. ‘The refuse lorries are also unable to pass through the barriers, meaning it is taking them much longer to complete their rounds, as there are sections of the scheme that their lorry cannot reach.‘If refuse lorries cannot pass through the barriers then clearly fire engines cannot either, despite the assurances we have received.’ Christina Fox, who lives near the new barriers, called them dangerous and said someone could ‘die waiting’ for an ambulance. London Ambulance Service claimed they reached the first patient within their target of 18 minutes for a category 2 emergency call. Category 2 calls are those that are classed as an emergency for a potentially serious condition that may require rapid assessment, urgent on-scene treatment or to be urgently taken to hospital.Ealing Council has been contacted for comment.Read more: https://metro.co.uk/2020/09/03/ambulance-couldnt-get-to-man-who-collapsed-because-of-road-bollards-13216848/?ito=cbshare Twitter: https://twitter.com/MetroUK | Facebook: https://www.facebook.com/MetroUK/

Bernard Allen ● 2249d14 Comments ● 2244d

Grant Shapps tells councils to stop abusing £250m fund meant for green transport revolution

https://www.telegraph.co.uk/news/2020/09/05/grant-shapps-tells-councils-stop-abusing-250m-fund-meant-green/Grant Shapps has told councils to stop abusing the £250 million fund meant for a green transport revolution by installing pointless one way systems and barriers that offer “no benefit to anyone”.Writing in the Sunday Telegraph, the Secretary of State for Transport says he will personally intervene to scrap the worst examples where local authorities have ruined high streets and residential roads in an attempt to build cycle lanes and promote social distancincing for pedestrians.His comments come after a series of petitions attracted thousands of signatures from people across the country who fear councils are pandering to the cycle lobby.Campaign groups representing the disabled, small business owners, pollution activists and motorists have criticised the schemes for being rushed through with little or no consultation.Many have claimed traffic congestion has been shifted elsewhere, while pollution has increased and many high street shops are struggling to emerge from lockdown because parking spaces have disappeared.In some London boroughs, planters closing off roads have been vandalised amid concerns emergency vehicle response times have plummeted as firefighters and paramedics have encountered new road layouts.Mr Shapps announced the £250 million scheme to promote “a new era for cycling and walking” at the height of lockdown in May. But today, Mr Shapps stresses how “not everything has worked” and because they are trials and the height of the Covid emergency has now passed there is ample opportunity for councils to consult local residents, businesses and the disabled.In a direct message to council leaders, he says: “Where some councils have abused the cash, my message is clear: speak to local residents, get it fixed or no more cash.”He adds that while some schemes had been “done well”, in the worst cases “a number of them will be coming out soon”.The Sunday Telegraph revealed in July how the minister had personally intervened in his own constituency after being dismayed with the way Hertfordshire County Council had set up a one-way system in the village of Welwyn which was said to have left the high street deserted.He writes: “Some councils have introduced random one-way systems, which don't seem to offer many benefits to anyone. “Some of those plastic barriers that have gone up in town centres to widen the pavements can actually prevent pedestrians, including disabled people, crossing the road.“They narrow the carriageway for traffic, causing congestion and increasing danger for cyclists. They reduce parking for essential visits to the pharmacy or dentist or doctor. And they don't seem to be much used by pedestrians either.” The minister said while many green activists claim the car should “die”, he believes it should instead “evolve” to help save the planet.As an electric car driver himself he added how he was an “electric head” rather than a petrol head, a description for those obsessed with fossil fuelled motor vehicles.He also said it was essential to “keep the main arteries of our economy flowing” at this pivotal time as Britain emerges from lockdown and prepares for Brexit.He adds: “For those who say we shouldn’t be building roads, I say there’s nothing green about standing still in traffic, pumping out CO2 and pollution.”However, the Road Haulage Association (RHA) remained adamant last night that more needed to be done to ease congestion after it had seen members, particularly in London, complaining how journey times were increasing.“We don’t believe that the Government has thought through the practical reality or economic consequences of reducing road space for vehicles,” a RHA spokesman said. “This will only lead to increased congestion and delays to deliveries – all of which increases the costs of moving goods – and somebody’s got to pay for that.“We’re all for a ‘green recovery’ but you can’t do this by clogging up our roads and making it more difficult for people and goods to get about.“On a local level, councils are using Covid-19 as an excuse to circumvent proper consultation about traffic schemes and ignoring their damaging economic and environmental consequences. “We’re hearing from members, especially in London, of increasing journey times and delays. In one instance round trips taking up to 50 percent longer than normal.”

Mark Perry ● 2247d41 Comments ● 2244d

Tom Pike- evidence

Tom, how about gathering some evidence of your own. If you want to see the impact of the local road closures and also the changes to traffic signals TFL in their infinite wisdom have made here is what you do.Go to the nice Rhythm and Brews cafe on the roundabout by Sutton Lane. You can then sit outside at a table and watch the traffic queueing around the roundabout and crawling up towards the High Road. Sometimes the traffic is back on Heathfield Terrace as far as the Town Hall. Then you can enjoy the fume filled walk up the side of the green, watching the traffic inch forward. At the High Road, you can see the reduced traffic light green allow a handful of vehicles through. It takes a special sort of genius from TFL to change the traffic lights here to reduce traffic flow on the busiest junction in Chiswick.Then carry on up Acton Lane, where you will see a similar line of cars and vans in the queue. At the roundabout by Chiswick Park tube station, you can see the queues back up Bollo Lane, often going back past the Bollo pub. If you carry on Acton Lane towards Acton Green, again following the lovely queues, they stretch back to the petrol station.What joy! Yes we would all like to see less traffic on our roads, but all the current schemes have done is force more cars and vans onto busy roads. It is unpleasant to walk along the queues, belching out pollution and noise, and very hazardous to cycle in either direction on this route. This will only get worse. Well done to you and your mates.Meanwhile, tumbleweed blows down Devonshire Road and noone can understand the point of closing TGT, certainly not the retailers.

Paul Green ● 2248d51 Comments ● 2245d