No not alone in finding that Sainsbury's (Chiswick at least) sucks - big time. I often respond to their plea of needing to know how they've done in Lettuce-know thingy and tell them just that - You suck. And now those terrible launching pad tills have been installed - surely the end? Gone are the lovely Indonesian ladies at their tills (biased because Lillia called me a "true English Gentleman" and squeezed my hand), notices are still back to front, no floor walkers to control queues blocking exit routes, often shelves are empty etc etc all as described by others. I think it's because Chiswick branch is at the end of the distribution food chain. Oh and another thing there is NEVER smaller trolleys to be had at the entrance. What is so difficult in getting a staff member to take charge of this, or keep an eye on the situation. I give up, almost. But Thank goodness for M&S and Waitrose - I even wish there was a big Tesco!
Robin Broadway ● 533d