I have had problems for past week with the internet using Vigin for our TV, line telephone and internet. Virgin engineer came on Friday and after checking the system he replaced my modem with the latest model. He advised me there were no known problems in the area over the last week and thankfully the system has worked fine since though it took a while to link-up and get fully working (I use a domestic mesh system given the house I live in rather than rely on the modem in wi-fi mode).
Joe Conneely ● 1154d