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'I am with Chris, we have the technology to manage this situation far more creatively destroying the local riverside business is not the way forward. For non residents of chiswick area  what about a small payment to enter the area like £2 so Hounslow council still keep taking money which is what this is all about. Hounslow council should hang their heads in shame they are not supporting chiswick just using it as a cash cow'My initial reaction to this nonsense is unprintable! Of course most people 'get' the problems created for businesses by these unfathomable traffic schemes, but again the idea that Chiswick is some sort of saviour for the borough's finances is laughable. If you are lucky enough to live in Chiswick - you are not special, you are no different from the rest of us who live in the other areas of the borough. Neither are you victims or picked on - well, no more than the rest of us. The very idea that anyone should have to start paying to go into whichever part of the borough is downright ridiculous, what happens if we all think like that? Where I live in Isleworth we too seem bedevilled by bloody cycle-paths, and roads we cannot drive down, not to mention far and away too much unsympathetic development being approved, ditto Brentford. So how about we have checkpoints at the boundary of each part of the borough with guards holding their grasping little hands out for our cash before you can move on? We all pay - not just the burghers of Chiswick, you do not subsidise the borough, do get over yourselves - please.

Vanessa Smith ● 1351d

David, if an inability to read the signs is the real stumbling block for any scheme, then that puts paid to any notion of using timed ANPR to police the restrictions, as several have advocated. If you really want to avoid any issues with signage you’re left with either removing all restrictions and letting all the through traffic return or putting in physical measures such as bollards at Grove Park Terrace, the limit of the current scheme. There would be no signs to misread then at the entrance to Thames Road. Certainly Strand-on-the-Green residents are not keen on the former, and as an ex-resident of Thames Road I can well understand why. So which would you prefer? In fact none of the businesses mentioned are affected by any access restriction on Thames Road, so as Philippa says it is odd that any of them would claim otherwise - maybe it was indeed a misquotation. There are no restrictions after 7 pm in access from any direction, the prime time for operation, so it seems an unlikely prime reason for the large drop in turnover cited, and there are obviously other very pertinent current explanations.In fact staff shortages had been specifically given as the reason for stopping weekday lunch service at Annie’s, but a rather different narrative is being offered now. And is a restaurant “on the brink” really likely to have been closed over the summer for refurbishment?This article seems to be more interested in pushing a particular narrative than providing a coherent account.

Tom Pike ● 1350d

Which business do you believe has been quoted out of context Tom? I have chatted to one of the business whose words are used in the article and they do seem representative of their views.  I'm sure if anyone has been misrepresented they will correct the record but as most of the comments are statements of fact about drop in revenues, it isn't clear how what has been written is misleading.I certainly don't believe Lorraine is being opportunistic here and it is rather callous of you to suggest so. You may dispute how important the traffic restrictions have been in the decline in business in the context of Covid, Brexit, rising staff costs, energy bills and raw material prices, but the overall fall in revenue is undeniable. She may be over emphasising the impact of traffic and parking because that is the only factor that could be practically improved for her but she is not the only one saying it is a major problem.There is a broader underlying issue in the area due to the high prices of residential properties. Landlords in the area must be considering how they can convert commercial properties and move away from the uncertainty of hosting a business. There has already been a considerable loss of retail in the area and this trend probably will slowly continue.The loss of restaurants, cafes and pubs in the area might be of little concern to some residents of the area but other retailers are partly dependent on the footfall they bring so there is a risk they might follow. If you doubt this could happen, have a conversation with people who own retail businesses in the area and you will get a new perspective.

Jeremy Parkinson ● 1350d

Tom, I find it hard to shake off the suspicion that your negative opinion of the City Barge is based on your annoyance that they have complained about a policy that you support rather than being a dissatisfied customer.For me it isn't the first choice of the four pubs by the river in this area but that is because I don't believe the price premium is necessarily justified but when I have visited I have found it to be a very pleasant and well rune establishment.It doesn't benefit as much from stadium footfall so it is not surprising that it is struggling more than pubs further west and certainly not the fault of the manager. If you watch the flow of people on matchday, most head from the Chiswick Business Park/Gunnersbury area towards the roundabout directly to the ground but a good proportion go towards Wellesely Road possibly stopping at the Pilot or carrying on to the river. To go to the City Barge or the Bulls Head you would need to walk away from the ground so they don't benefit as much from this trade.The City Barge would be a very attractive option for fans coming from the east because it offers onsite parking. You could have a meal and then walk it off on a pleasant walk by the river up to the stadium and then head back to your car after the match avoiding traffic around the ground. However, you can only access the pub from this direction on a Sunday so the potential revenue from this source is significantly reduced.I can't see either the City Barge or the Bull's Head closing as the sites they are on are too good to give up but, if things don't turn around, then it may be that one of them resorts to seasonal opening.

Francis Rowe ● 1350d

So for Tim and Jayne and others in W4, I hope what follows helps a little.              1. The SOTG parking issue after 2.00 p.m. [Saturday & Sunday!] is unhindered on the East side of the District Line tube/railway bridge adjacent the Bull/ Annie’s/ City Barge pub.  Parking east of this railway bridge [in three CPZ areas mentioned - item 4 below] is free after 12.00 p.m., seven days a week.  The Kew Bridge / SOTG area parking restrictions, invoked every weekend, only apply west of this railway bridge [i.e. towards Kew Bridge & Brentford FC].2. The Hartington Road / Staveley/Burlington Road nil usage restrictions [From 8.00 till 7.00 six days a week] prevent driving in from Richmond/ Mortlake.    Such customers are probably lost for good.    The impact of a penalty area [unless you use Sutton Court Road as your access point] is also preventative for many customers living in e.g. Ealing and Acton.3. It is complex for many.  I never, ever, exit SOTG by Kew Bridge: I always exit at Sutton Court Road traffic lights.  Simply come in to SOTG the same way that you go out.  The 6-8 p.m. SOTG parking times are baffling but can be avoided.4. The Chiswick Railway station / Fauconberg / Riverview CPZ’s parking times all cease at noon daily.  You park [in any such CPZ] and walk 200 or maybe 400 yards to your desired restaurant / shop.5. A4 road chaos and rainy winter days have doubtless hit SOTG hard.  Afternoon SOTG pedestrian traffic is [IMHO] sparse.  Certainly compared to the Dove/Black Lion/Blue Anchor in W6 where we walk weekly. 6. Hammersmith Borough are creating a similar problem, north of Wandsworth Bridge, where car fines will be issued to those living outside H&F Borough for those wanting to access /deliver / visit / shop in our dear City.    Be warned.

Peter Crowther ● 1350d

Francis, first of all you are exaggerating the effect of the Hartington Road restrictions on traffic through Strand on the Green. If you look at the main traffic routes to access Thames Road, from the A4 to the east, the fastest route is down Sutton Court Road where there are no restrictions at any time. Thames Road gives unrestricted access at all times to all traffic coming over Kew Bridge, from Brentford, or down from the Chiswick roundabout from the A4, M4 or North Circular or High Road. Only traffic coming over Chiswick Bridge is affected, and that's less than 10% of all the other traffic flows.

The evidence for this analysis can be seen in the map below, from the Steer report, of traffic changes based on INRIX trip data from January 2020 and May 2021, after the Hartington Road restriction was enforced. You can that the significant reduction in traffic on Hartington Road had little discernible effect on the traffic on Thames Road. There was a slight drop at the entrance, but traffic levels if anything became rather higher by the pubs.
 
The traffic counts, comparing 2019 with May 2021, show a drop from 3600 vehicles a day to 2550. 60% of traffic prior to the restrictions was driving through the area in less than four minutes, so if the signage was entirely effective in deterring through traffic we might have expected to see a fall to around 1400 vehicles, even before accounting for the reduced overall traffic due to the pandemic. 

The fact that Thames Road saw nearly double that number of vehicles after the restrictions were applied hardly suggests that the measures deterred very many of the 1400 vehicles that previously were accessing the area, including its pubs and restaurants. Rather the measures can be much more justifiably criticised for being only partially effective in deterring through traffic, which is hardly surprising given the level of enforcement. 

A convoluted argument can be made that pub and restaurant patrons are especially risk adverse and unwilling to take any chances when they see an Access Only sign, even if it doesn't apply to them, while through drivers are much more willing to chance a PCN. But it's rather more likely that both sets of drivers behave in a similar fashion, judging the risks of a PCN as low in the first instance and zero if they understand and comply with the restrictions.

That's not to say there won't be a few ultracautious drivers who will avoid driving past any Access Only signs. But the data shows they are a rather small minority compared to the much larger number of drivers willing to flout the restrictions, or understand and comply with them. Their absence is hardly likely to have caused the drop in turnover cited in the article.

Tom Pike ● 1349d

Tom, that's a very impressively complicated argument but you have introduced a lot of information which is irrelevant and obfuscates the issue (even though you presented it beautifully).If you are a hospitality business in Grove Park hoping to get match day patrons the chances of them using your business is likely to be largely determined by the direction of entry into the area. So Steampacket, One Over the Ait and the Bell and Crown get custom from those coming from north (including north east who approach via north cirucluar or M25 anti-clockwise) and west or using public transport or walking from local areas.The City Barge and the Bull's Head would probably hope to get most of their custom from people approaching from the south via the A316 including those taking the M25 clockwise. This is likely to be a significant group for the rugby because London Irish's base is in Sunbury.However, apart from on Sundays when there aren't many matches, when fans approach the area  on the A316 they cannot turn up Hartington Road but must proceed up to the A4 and then enter the area via Sutton Court Road. At this point they are much closer to the ground and many other alternative places to eat and drink.This gives a strong indication that pubs in the east of Grove Park will lose out and if people who run pubs in the east of Grove Park are telling us this is exactly what is happening, there seems to me no justification not to believe them.How material this is for the overall decline in these pubs takings is difficult to say. There is generally only one match day a week but currently the Bell and Crown does a roaring trade from rugby and football fans and The City Barge does not despite having what would normally be the massive advantage of parking space (on this point it would be interesting to know if City Barge allows people to stay parked while they go to the game as long as they have booked to eat). There is no other sensible conclusion as to why this might be than the access restrictions working against the City Barge.This particular issue could be mitigated by not restricting access on Saturday and ending restrictions by 6pm which would allow time for people to arrive in the area, eat and walk to games.

Francis Rowe ● 1349d

Adrian  It corresponds with the opening of the restaurant after Christmas.  January tends to be a slow month.  They are also advertising for staff.  You need to read the whole of the thread.  You are one of the people who seems determined to object to and resist any change.  I'm sure it is more worrying for some more than others but many of those are the same people who are finding everything that takes a little more planning difficult.  The owner has been critical of the changes but as I said in an earlier post when CPZs came in my dentist told me about it and as I was forewarned I could choose how to travel and the best time to make an appointment for.  We always used to carry an A-Z - remember?Ubers just follow satnavs and don't have The Knowledge,  This should be an business opportunity and incentive for local cabbies and companies to gen up on and specialise.  If they can't be bothered then I'd be worrying about what else they can't be bothered with.  Most people who regularly use cabs have companies they have an account with or can recommend who they trust and who know what they are doing and where they are going.  I bet there is gloating over the hits on the website.  I myself checked the menu and for an increasingly vegetarian group as we now are there is little choice.  I always look for interesting meals I don't cook at home.  It also says there is free parking.  We stopped driving and going so often to SOTG when parking became very difficult.  There are lots of lovely small terraced houses and those sort of streets just couldn't support the number of cars families living there acquired in the past.  Many youngsters no longer aspire to own one.

Philippa Bond ● 1349d

The Council answer in full below. It's actually a very good and comprehensive statement that explains the scheme and acknowledges that following a pandemic and in a cost of living crisis businesses need support AND people need a quieter. safe network of streets for active travel, reduced air pollution and prevention of rat running. These things are not mutually exclusive. So now all those people on this thread who understand how the scheme works have no excuses for not going and supporting the businesses they profess to care so much about."The council says that the current restrictions were shaped by analysing traffic data in the area and a public consultation with residents, businesses and local partners like schools in late 2019. The feedback was reviewed along with the traffic data and the measures were then implemented as part of the Council’s Streetspace scheme in 2020 with some subsequent revisions based on later feedback.Cllr Katherine Dunne, Hounslow Council Deputy Leader and Cabinet Member for Climate, Environment and Transport, said, “Our low traffic neighbourhood schemes are intended to help bring about a significant reduction in traffic, making roads safer, less congested and our air cleaner.“By providing a quieter, safer network of streets we want to encourage greater levels of active travel for local, short journeys. They are also designed to improve air quality and prevent motorists from using residential streets as a cut through between major roads. The Thames Road scheme does not prevent drivers from using the road to access residential properties or local businesses in the area. The ‘access only’ restrictions act as an efficient deterrent to prevent through traffic without the need for camera enforcement.“We have consistently spoken to and listen to residents and businesses in the area, and where necessary will act in the best interests of the local community.“We know that businesses across the borough are facing huge challenges especially those in the hospitality industry and the long-term effects of the pandemic and current cost of living crisis. With inflation at a 40-year high, businesses are facing rising costs and customers with less cash to spend.“It’s difficult for business owners to face these challenges alone, which is why we have been implementing a range of innovative business support programmes and distributed over £70m worth in grants over the last two years. Our business support programmes will be continuing this year with a focus on trading through the challenges of the cost of living crisis.”

Paul Campbell ● 1349d