Forum Topic

Lloyd's Bank closures

"The closures are reportedly due to a rise of customers preferring online services rather than going into their local branches. 14 Lloyds Bank branches, 19 Bank of Scotland branches and 17 Halifax branches will be closed."Wonder if Chiswick will be affected  ?

Loraine Pemberton ● 1645d13 Comments

They do not think of the many many people who do not want to go on line as they do firstly not trust on line and secondly don’t have the facilities- especially the elderly - how about them- ?

Helen Bamberger ● 1645d

Completely agree with you Helen.

Loraine Pemberton ● 1645d

Those without the internet,  and or smart phones,  are invisible these days.

Maggie Dodge ● 1645d

Those with sight problems find it difficult - a lot will be older but not all.  It is really useful and less stressful to be able to use a cash machine inside a branch.  It is surprising how large the numbers on the machine are.

Philippa Bond ● 1645d

"Wonder if Chiswick will be affected  ?"According to https://www.lloydsbank.com/contact-us/branch-closures.htmlthe Chiswick branch does not feature in the current programme of branch closures.

Richard Jennings ● 1645d

'Those without the internet,  and or smart phones,  are invisible these days.'Ain't that the truth? I have used internet banking for years - but have had some 'interesting' conversations with banks over time regarding having to provide a mobile no. which I do not  have and no intention of getting. Also in Hounslow you cannot park without paying by a mobile, in Richmond you can use a debit/credit card to pay for a car park though. So much for 'inclusivity'.

Vanessa Smith ● 1645d

Richard  thank you for finding that useful information

Loraine Pemberton ● 1645d

Of course people 'prefer' to bank online. Youve cut so many staff that we have to queue for half an hour in the bank

Stephen Gould ● 1645d

Not having a car, I didn't realise about only being able to pay for parking by mobile in Hounslow. Even those with a mobile would have the same problem should they have left their mobile at home (I sometimes forget to take mine with me) or if their battery falls to 0%. It happens.

Anne England ● 1645d

...and even some branches that do stay open, like our local HSBC, have become 'digital' branches that do, er, very little, like not having any cash, for example. The staff there seem to spend most of their time explaining to people that they can't do what they're asking, and that they should do it online. Which might explain why bank customers are increasingly going online because the alternative is being withdrawn.

Peter Evans ● 1645d

On their effing patronising TV ads there's a laughable claim that Lloyds is the bank that's "always on your side".

Roger Talbot ● 1644d

A closure of a High St bank on an actual High St has consequences for people who need to go to an actual bank for whatever reason. The spring statement from the multi-millionaire Chancellor of the Exchequer has consequences for the additional 1.3 million people who now  fall in to the poor bracket for whom going to a bank is irrelevant.Whilst the OP.’s post is relevant to a small group of people who choose to put their money into a company that does  not care if they are old, disabled or whatever, that’s ultimately their choice.Just like the country that has overwhelmingly voted for this government  which evidently does not give a jot about adding to numbers of people in poverty. That’s what ‘we’ have chosen to do.

Stewart Jones ● 1643d

And MPs are getting a £2,000 pay rise.

Roger Talbot ● 1642d