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Hope you are OK and yes please please everybody report dangerous and broken paving stones etc on www.fixmystreet.com.  I have been doing this for years and it is well worth it - not everybody gets up to walk away and the NHS don't need any casualties.  I did but it has still taken me four years to recover from a fall on Broad Street in Oxford.  The problem was a rocking paving stone - I stood on one edge of it, and it tipped so that my following foot caught on the other now raised edge. I was astounded to find out from the pancake vending guy that I was the third person to have fallen at that exact spot that day. I tried to get the sales people at the shop outside which I fell to report it to the Council - after all I could have been one of their customers and they might have had to call an ambulance. Blank stare.Later I got my family to photograph the paving stone and to upload the picture to www.fixmystreet.com.  The great thing is you don't have to worry which borough or town or city you are in - it is likely to work everywhere.  It was pretty obvious that it was unremediated or poorly remediated utility works in the pavement to that newly refurbished shop.It caused a lot of consequential problems for me and my family as it meant that I could not carry and look after my newborn grandson as I could not put weight on one leg and walk upstairs. (Apologies to everyone who has heard this story many times.)Cracked paving stones and dislodged kerbstones are most often caused by cars, vans and lorries being driven over the pavement.  It particularly irritates me when I see lazy drivers not even trying to pull in to park properly when there is plenty of space but driving in forwards straight over the kerb and pavement.  You'll see a newly refurbished house with newly paved parking in the front garden while the public pavement in front of it looks like the bottom of the biscuit barrel following the works.  BTW we should nowadays be using permeable paving!

Philippa Bond ● 2037d

The graffiti issue is altogether different.  Until recently, Hounslow Highways almost always automatically removed graffiti whoever reported it (it does need to be reported) if it was visible from the public highway.  That meant that it removed it from private and public buildings, walls, bridges, underpasses, alleys, parking pay units, bus stops, etc. That has changed and Hounslow Highways now asks the building/landowner to remove it. When I commented that this was a change in policy I was told, in very strong terms by Cllr Guy Lambert, that the policy had not been changed; Hounslow Highways was not obliged to remove it except from public places; that policy was being enforced. This arose when I reported graffiti on the Collins fruit and veg stall and the stalls at Essex Place (which are currently covered in it). Instead of it being removed, Hounslow Highways visited the Collins stall and said they would have to remove the graffiti themselves. The guys on that stall get up at 4am to go to market, open up early after that and are still on their feet when they close around 6pm. It just isn't feasible for them to do it themselves. Finding someone to do it for them isn't easy, either. The same applies to shops from which graffiti used to be removed if reported.However, the Hounslow Highways website still states the policy that I understood applied, see below, so I wonder where the facts lie. I have raised this and hope for some clarity out of the confusion. In the meantime, graffiti breeds graffiti, just as fly tipping breeds fly tipping, and it is proliferating.  My cynical view is that this is a campaign to run down our areas, reserving costs for next year when the borough can be spruced up just before we cast our votes in the local elections ... From the Hounslow Highways website"Hounslow Highways is responsible for the removal of graffiti and fly-posting if it is visible from the Project Cleansing Network, on the surface of any building, wall, fence or other structure."Where graffiti has been placed on sites that have been specifically authorised by the council, such as graffiti walls and authorised murals, these will be excluded."Fly-posting excludes formally managed and approved advertising hoardings and any other authorised, legally placed signs and notices (unless they are out-of-date). Public notices are deemed fly-posting if they have been left up for more than one calendar month after their expiry date."If you notice graffiti or fly-posting you can report it to us using our online form."Hounslow Highways will endeavour to remove non-offensive graffiti and non-offensive fly-posting within 7 days, however if it is considered offensive  we will remove it within 24 hours, and gather necessary information to follow through with enforcement and recovery of removal cost."

Joanna Biddolph ● 2036d