Forum Topic

RIP Willy - staff member at Gunnersbury Station

I saw a notice in the ticket office window at Gunnersbury Station tonight that Willy, the moustached pipe smoking member of staff who manned the ticket office counter for more than 20 years has sadly passed away.  Willy kept the station going during the dark Silverlink years and was always highly knowledgeable.  I am sure he will be missed by many passengers at Gunnersbury.

Adam ONeill ● 2196d5 Comments

Always helpful and knowledgeable. RIP

Susan Jacques ● 2196d

Very sorry to hear that. Thank you for letting us know, Adam. He was one of those people that you felt if he was there all was still well with the world. His mastery of railway routes was like a cabbie's 'knowledge'.

Kate Vicic ● 2196d

Farewell, good and faithful servant, gone to the great marshalling yard in the sky. He seemed to be a permanent fixture behind the ticket window for many years and it never seemed quite right when he wasn't there. May he rest in peace.

Richard Greenhough ● 2196d

Yes, he was a font of knowledge. Very helpful and always tried to save you money on your journey.

Basil Finnis ● 2195d

Very upset to hear that. Willy was a rock. He would always spend ages looking uo the easiest and cheapest tickets in the minefield of options and engineering works. I travelled all over the country when I was showing my dog and Willy facilitated my travel no end.He really understood the value of customer service and was pretty unflappable as the quality of everything declined in the semi-privitised network. Thanks to the tornado, Gunnersbury has to be one of the ghastliest stations on the network too.

Charlotte Kasner ● 2195d