Forum Topic

Chiswick Sainsbury’s

No markings for those queuing! Some people were stupidly right next to each other.  Only just now putting down the footprint stickers in store.  They don’t get any better in this branch.

Maggie Dodge ● 2409d13 Comments

I went to Sainsbury's on the first day they opened at 8am for an hour for "vulnerable people". What a complete and utter nightmare - both Management and Security let absolutely anyone in. Haven't been back since and no intention of doing so.

Loraine Pemberton ● 2409d

All very orderly the twice ive been in 8 days. Everyone in a long line,everyone keeping a good distance and the shop very pleasant to shop in given the one in one out policy. Have to say that as i was on the final leg into the door yesterday three seperate elderly people joined to get in not understanding or noticing a very long line of people. Maybe they thought everyone was waiting for a Cab,but you cant say anything. Just one of those things you have to let go. 

Julian Pavey ● 2409d

MD > "Only just now putting down the footprint stickers in store."I was there between 1pm and 2pm. There were footprint stickers and tape markers at the till queuing positions.I had not been looking forward to doing our big weekly shop by myself, but it was absolutely fine.

John Whitworth ● 2409d

I went to Sainsbury yesterday, mid-morning.Tbf, they had taken on extra staff from a security crowd management company to operate a queueing system to/from the car park entrance (front entrance was closed)This was on a one-in, one-out basis and seemed to work tolerably well.Once inside, the shelves were reasonably well stocked with the exception of eggs and flour (Waitrose had none, either) and it was easy enough to maintain 6 feet separation in the aisles, since while there were a good few shoppers in, it wasn't excessively busy.When I went to pay, half the self-pay checkouts were available, meaning you weren't too close to others shoppers there either. (Didn't notice the staffed tills)I get that other people have experienced problems, but on a take-as-you-find basis, I thought they did ok. P.S. Plenty of toilet roll!

Richard Cathcart ● 2409d

The line markers for the queue should in my opinion have been the first priority.  We are weeks in! I was in at about 3ish and a girl was walking down the aisles stepping out the 6 ft and was only now in the process of putting the footprints down.  I was surprised how many shoppers didn’t seem bothered about close contact and feel that the steps taken by the store act as a reminder , if you are stupid enough to need one.  I went to the small branch in South Acton , they had all the markings in place, and  were sanitising shoppers hands on entry, a much better experience!

Maggie Dodge ● 2409d

I was there this morning at about 8.15 and there were certainly markers for where to queue for the tills.  Wasn't too crowded - only two ahead of me in my queue, it's been worse than that in normal times.And the good thing is, they've finally got around to opening the back exit door, so you don't have to traipse back to the other door by the magazines.

Micki Hawkes ● 2409d

The queues I’m referring to are the ones leading up to the entrance.  It just requires tape at 6 ft intervals.  Yes I’m ecstatic about the rear door but my experience in other local shops means I won’t be back in Saibsbueys any time soon . One less in the queue!

Maggie Dodge ● 2409d

The queues I’m referring to are the ones leading up to the entrance.  It just requires tape at 6 ft intervals.  Yes I’m ecstatic about the rear door but my experience in other local shops means I won’t be back in Saibsbueys any time soon . One less in the queue!

Maggie Dodge ● 2409d

Clearly the idea of closing the front and only the back in operation has only been in operation for a week at best. You would expect people to use distancing without markers. Obviously this was not being taken onboard  by all and the need for markers to be put down today. I witnessed no issues My twice experience was that people were giving more space than the advice given out in part. The queue outside Waitrose looked more compact with markers if they even existed as I did not look down compared to Sainsbury's without markers Like everything, you just can't please all.  Rima was not happy that the front entrance was closed now. The only idiots if one calls those that break the 2-meter rule as idiots who i witnessed were three elderly people who joined at the front of the queue not far from the door oblivious to what was going on behind. Just one of those things you have to accept or we will all be ranting and raving like they are doing in parts of Italy. If you accept the 2 metre rule as holly,your never get your shopping done inside. Even with less shoppers its impossible as your be waiting at the bottom of the isle for it to be empty. Sometimes space and pavements make it hard tp keep a 2 metre seperation. We just need to do our best,thats all.

Julian Pavey ● 2409d

I suppose my point is, every other supermarket I’ve been to has put the markers out, certainly the smaller Sainsbury’s in South Acton has.  What I witnessed today with the queue was unbelievably bad otherwise I wouldn’t have posted about it..  It’s sad that people still haven’t got the message but in other shops I’ve felt that staff have take it on themselves to police the situation and it has been appreciated by me.

Maggie Dodge ● 2409d

I would say its clearly hit and miss at the time of shopping given my experiance

Julian Pavey ● 2409d

Absolutely agree on that point. But going back to my original point, let’s see how long it takes Sainsbury’s to catch up with other supermarkets in putting into place the very simple measure of tape on the floor in the outside queuing area . Stay safe everyone 👍

Maggie Dodge ● 2409d

Sorry Maggie, thought you were talking about inside the store.  To be honest, that's because, by the time I got there at 8.15 or thereabouts, there wasn't any queue to get in.  I've come to the conclusion that it's better to go a bit later, rather than be an early bird like I would be normally.

Micki Hawkes ● 2409d